Frequently Asked Questions (FAQ)
We’ve gathered the most common questions here to help you make the best choice. If your question isn’t listed, get in touch with us!
What are the advantages of an ergonomic chair?
An ergonomic chair goes beyond comfort: it is an investment in your well-being, health, and quality of life. By providing proper posture support, reducing pressure on the spine, and preventing muscle pain, it helps keep your body healthy and your mind focused, even after long hours of use. Designed for different environments and styles, our chairs deliver maximum performance without the wear and fatigue of a traditional chair. DT3 is a leader in quality and ergonomics, ensuring that every moment seated is synonymous with care and productivity.
How to choose the ideal DT3 chair model for me?
The ideal chair model should be chosen according to your weight and height. With this in mind, we created a Buying Guide that provides this information for all models in the Office and Sports lines, making it easier to choose the option that best suits you.
Buying Guide
What is NR-17?
NR-17 is the regulatory standard that defines ergonomic requirements in the workplace, ensuring conditions that preserve health, safety, and well-being. DT3 chairs are designed to strictly meet the requirements of this standard, offering comfort, proper posture, and adequate support, with a focus on care, health, and productivity for those who work seated.
How to request warranty service?
At DT3, we guarantee the excellence of our products and value the satisfaction of those who choose us. If there is any manufacturing issue, we are ready to act quickly and resolve it, always respecting Consumer Rights in accordance with current legislation.
Request your warranty
Can I purchase replacement parts?
Yes. To make it easier, we provide an exclusive space where you can purchase specific parts and components for our chairs by identifying them by the model name you own, through the link below:
View replacement parts
How does purchasing for companies work?
For companies, we offer special conditions with competitive pricing and adjusted timelines for large volumes, ensuring the best cost-benefit. Our products can be customized to reflect your company’s identity without compromising ergonomics. In addition, our warranty adapts to your business needs. With DT3 ergonomic chairs, your employees have the ideal support to focus on what matters most: results. Investing in team well-being makes all the difference in performance and satisfaction.